The uLink Prepaid Mastercard is a Prepaid Debit Card that lets you send, spend, and manage your money easily.

• Send money abroad with $0 transfer fees* through the uLink SuperApp
• Shop online or in stores anywhere Debit Mastercard is accepted
• Add the card to Apple Pay or Google Pay for fast contactless payments

It’s not a credit card — you simply spend the money you load onto the card.

*Central Bank of Kansas City does not administer nor is liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions apply.

Apple, the Apple logo, and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play, the Google Play logo, and Google Pay are trademarks of Google LLC.

No. The uLink Card is not a credit card.

That means:

• No credit check
• No interest
• No debt

You can only spend the money you load onto your card.

Successful ID verification is required for approval.

Easy. Applying^  for a uLink Card only takes minutes.

• Download the uLink SuperApp https://ulink.com/ulinkapp/
• Log in and tap “Request Card” anywhere you see it (banner, splash screen, or side menu).

Limited-time perk:
Use promo code NOCARDFEE at checkout, and your card purchase fee will be waived.*

What happens next?

• You get a virtual card right away.
• Your physical card arrives in 7–10 business days.

^Subject to successful ID verification.

*Terms and conditions apply. Limited-time offer. Fees subject to change. $0 fee applicable only to applicants signing up using the promo code NOCARDFEE. Central Bank of Kansas City does not administer nor is liable for this offer.

Super simple.

Your first and last name, date of birth, and either an SSN/ITIN or a valid photo ID.

Existing uLink users: Confirm your mailing address. (this is where we’ll send your physical card).

New users: Enter your mailing address manually and provide and verify your email address.

Absolutely — yes!

If you have an SSN or ITIN:

• Select “Yes, I do.”
• Enter your SSN or ITIN.
• Wait a few seconds for verification.
• You’ll see a success screen once approved.

If you don’t have an SSN or ITIN:
 No problem — here’s what to do:

• Choose “No, I don’t have an SSN or ITIN.”
• Take a quick selfie.
• Upload a valid photo ID.
• Give us a few seconds to verify your information.

That’s it — it’s quick, secure, and simple.

After you apply (with or without an SSN/ITIN), you’ll be asked to pay the $4.99 one-time card purchase fee.

But good news — it can be waived.

Here’s how:

1. Choose your payment method (debit card, uLink e-wallet, or other available options).
2. In the Promo Code field, enter NOCARDFEE.
3. The $4.99 fee will be automatically removed.

You’ll see a confirmation screen once it’s successful.

Absolutely — yes!

Before you start, just set your PIN for your virtual card.

Here’s how:

1. Go to the uLink Card dashboard on the uLink SuperApp.
2. Tap “Create PIN.”
3. Choose and confirm your 4-digit PIN.

Done! Your virtual card is ready to use.

Nice! You’re almost there.

Here’s what to do:

1. Go to the uLink Card dashboard on the uLink SuperApp.
2. Tap “Activate Upon Arrival.”
3. Or by calling customer service at 866-314-5339 for help.

That’s it! Your physical uLink Card is activated and ready to send, spend, and save.

Go to the uLink Card dashboard on the uLink SuperApp, tap “Add to Apple Pay/Google Pay” and follow the onscreen instructions

You can now use your digital wallet to pay in stores or online.

Super easy — you’ve got options.

First, log in to your uLink SuperApp:

• Tap the uLink Card icon at the bottom.
• Then tap “Add $.”

Now choose how you want to load:

• uLink e-wallet – Move funds from your uLink wallet.
• Bank Load – Transfer from your bank account.
• Debit Load – Use another debit card.
• Direct Deposit – Get paid straight to your uLink Card.
• Cash Load* – Add cash at participating GreenDot locations.
• Check Load – Deposit checks using the Ingo Money^TM app^.

Fast, flexible, and built around you.

*Service fee up to $5.95 applies. Balance and load limits apply.

^The Ingo Money service is provided by Sunrise Banks, N.A. and Ingo Money Inc., subject to the Sunrise Banks and Ingo Money service Terms & Conditions, the Ingo Money Privacy Policy and the Sunrise Banks, N.A. Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement details. Ingo Money service is not available for use within the state of New York. Ingo Money, Inc. and Sunrise Banks, N.A., are not affiliated with Central Bank of Kansas City.

You can use it:

• In the uLink SuperApp to send money with $0 fees* and preferred rates.
• Online, anywhere Debit Mastercard is accepted.
• In stores.
• With Apple Pay and Google Pay.

*Central Bank of Kansas City does not administer nor is liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions apply.

Sending is quick and easy.

• Log in to your uLink SuperApp:
• Tap “Send Money” at the bottom of the screen, or
• Tap the uLink Card icon → open your Card Dashboard → select “Send $.”
• Follow the onscreen instructions. When asked, “What funds will you use?”, select uLink Card. You’ll see the $0 transfer fee* and preferred FX rate apply.
• Review your transfer summary and tap “Confirm and Send.”

*Central Bank of Kansas City does not administer nor is liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions apply.

Yes.
However, using the uLink Card with the uLink SuperApp gives you:

• Special $0 fees* on international money transfers.
• Preferred FX rates.
• Reward stars that can be redeemed for cashback into your uLink e-wallet.^

It’s the smarter way to send.

*Central Bank of Kansas City does not administer nor is liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions apply.

^Central Bank of Kansas City does not administer nor is liable for the uLink Loyalty Rewards Program. Terms and conditions apply. Limited-time offer. Stars may be redeemed for cashback in your uLink e-wallet. The uLink Loyalty Rewards Program is provided and managed by Servicio UniTeller, Inc. and is subject to change or termination at any time without notice.

Within your first 30 days of signup:

• Earn $20 in Reward Stars when you fund $1,000.
• Earn $5 in Reward Stars when you send $200+ for the first time.

Rewards stars may be redeemed as cashback and are credited to your uLink e-wallet. Click to learn more about the uLink Loyalty Rewards Program

^Central Bank of Kansas City does not administer nor is liable for the uLink Loyalty Rewards Program. Terms and conditions apply. Limited-time offer. Stars may be redeemed for cashback in your uLink e-wallet. The uLink Loyalty Rewards Program is provided and managed by Servicio UniTeller, Inc. and is subject to change or termination at any time without notice.

You’ve got options.

First, log in to the uLink SuperApp:

• Tap the uLink Card icon to open your Card Dashboard.
• Tap “More” (the three dots).
• Select “Withdraw.”

Now choose how you’d like to get your money:

1. uLink E-Wallet – Transfer funds back to your uLink e-wallet.
2. Bank Account – Move money to your linked bank account.
3. ATM – Withdraw cash at a nearby ATM. (Fees apply)

Simple, flexible, and on your terms.

Don’t worry — you’re protected, and fixing it is fast.

First, lock your card immediately.

1️. Open the uLink SuperApp.
2️. Click the “uLink Card” icon to be directed to your Prepaid Dashboard.
3️. Tap “More”, select “Settings”, and choose “Lock Card”.

This stops anyone from using it right away.

Next, request a replacement. Select the “Replace Card” option. You may call the uLink Card hotline 1-866-314-5339 to report if your card has been damaged, lost, or stolen.

If the card was lost or stolen, the customer support team will automatically block it to protect your account.

To close your card:

1. Log in to your uLink SuperApp.
2. Tap the uLink Card icon.
3. Select “More” → “Settings.”
4. Tap “Close Card Account.”

⚠️ Important:
Your balance must be $0, and there must be no pending transactions before you can close your account.

Need to withdraw your remaining funds first? You can:

• Transfer to your uLink E-Wallet
• Transfer to your bank account
• Withdraw at an ATM (Fees apply)
• Call Customer Service (1-866-314-5339) to request a check by mail (Note that a $10 account closure fee applies when you choose to receive your funds via check.)